Wave Report

The Forrester Wave™: Enterprise Content Management — Business Content Services, Q2 2017

Our Evaluation Of 15 Vendors In A Market In Transition

April 5th, 2017
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
With contributors:
Alex Cullen , Madeline King , Sam Bartlett

Summary

In our 26-criteria evaluation of enterprise content management (ECM) business content services providers, we identified the 15 most significant ones — Alfresco Software, Box, Everteam, Hewlett Packard Enterprise (HPE), Hyland, IBM, iManage, Kofax, M-Files, Microsoft, OpenText Content Suite, OpenText Documentum, SER Group, SpringCM, and Upland Software — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) professionals make the right choice when requirements are skewed to the needs of information workers who need to create, collaborate on, share, and find enterprise content.

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